At Malone Farms Inc., we stand behind the quality of our products and want you to be fully satisfied with your purchase
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RETURNS AND EXCHANGES
If you are not completely satisfied with your product, you may return or exchange it within 30 days of purchase, provided the item is unused and in its original packaging
To initiate a return or exchange, contact our team at support@thetnhempcompany.com with your order number and the reason for your return. We will provide return instructions and shipping details
We do not accept returns for opened or used products unless the item was damaged or defective upon arrival
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REFUNDS
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a full refund will be processed to your original method of payment within 5 to 7 business days
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RETURN SHIPPING
Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item. In those cases, we will cover the shipping expenses
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NON-RETURNABLE ITEMS
We do not accept returns on items marked as final sale, gift cards, or digital products (if applicable)
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U.S. CUSTOMERS ONLY
Our return policy applies only to orders shipped within the United States
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If you have questions or need support, contact us at support@thetnhempcompany.com
Malone Farms INC.